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Renting Best Homes for Best Residents

Tenant Online Portal

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MANAGE YOUR PORTAL

Access it anytime, anywhere, with ease. 

1. RENT PAYMENT


Say goodbye to hassle-filled rent payments. Pay securely online from wherever you are. Set up automatic payments for peace of mind.

2. MAINTENANCE REQUEST


Need a repair? Simply submit a maintenance request directly to our queue for swift assistance. 

3. SEAMLESS CONNECTION 


Communication is key. Reach out to us anytime, seamlessly, through our platform. 

4. RENTERS INSURANCE


Safeguard your home effortlessly. Submit insurance proof or acquire a policy hassle-free, all within your personalized portal.

Want to learn more?

We'd be happy to talk about your rental properties, application requirements, and leasing process.

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Frequently Asked Questions

For Renters

  • How do I apply for a rental property?

    To apply for a rental property, you can start by browsing our available listings on our website. Once you find a property that meets your criteria, you can submit a request. Be sure to provide all required

    documentation and information for the application process.

  • What is the rental application process like?

    Our rental application process typically involves completing an application form, providing proof of income, undergoing a credit and background check, and providing references. Our team will review your application promptly and notify you of the status.

  • What are your rental requirements and qualifications?

    Our rental requirements and qualifications vary depending on the property and location. Generally, we look for tenants with a stable income, a good rental history, and a satisfactory credit score. Specific

    requirements will be outlined in the rental listing and application materials.

  • How do I pay rent and when is it due?

    Rent payment methods and due dates are outlined in your lease agreement. We offer convenient online payment options through our tenant portal, where you can securely pay rent using a bank account or debit card. Rent is typically due on the first of each month, but be sure to refer to your lease agreement for specifics.

  • Who do I contact for maintenance and repair requests?

    For maintenance and repair requests, you can submit a request through our online tenant portal or contact our maintenance hotline. Be sure to provide detailed information about the issue, and our team will coordinate with vendors to address the problem promptly.


  • What is considered an emergency maintenance issue?

    Emergency maintenance issues include situations such as a water leak, gas leak, electrical outage, or lockout. If you encounter an emergency maintenance issue outside of regular business hours, please contact us for assistance.

  • How often will you conduct inspections of the rental property?

    We conduct periodic inspections of the rental property to ensure that it is being properly maintained and to address any maintenance issues proactively. We will provide you with advance notice before conducting an inspection, and our team will work with you to schedule a convenient time.

  • What are my responsibilities as a tenant regarding property maintenance?

    As a tenant, you are responsible for keeping the rental property clean and in good condition, reporting any maintenance issues promptly, and following the terms outlined in your lease agreement. This may include tasks such as routine cleaning, changing air filters, and notifying us of any necessary repairs.

  • How do I renew my lease or give notice to vacate the rental property?

    To renew your lease or give notice to vacate the rental property, please contact our leasing office. We will provide you with the necessary paperwork and instructions for either renewing your lease or giving

    proper notice to vacate according to the terms of your lease agreement.


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